In the "Questions and Options" section, you can add the questions or options that the customer will need to answer when requesting the service. These questions allow you to gather important or specific information for the proper delivery of the service. For example: Questions about preferences, dates, or order characteristics. Selection or response options (such as drop-down lists or buttons) that make it easier for the customer to choose between different alternatives. The goal is to obtain accurate data and streamline the service delivery or personalization process.