Frequently Asked Questions
Frequently Asked Questions about Amexzone Store
- What happens if the customer does not answer a required question?
- Why are there differences between orders and sales?
- What does it mean for an order to be accepted?
- What does it mean for an order to be pending?
- What image formats are allowed?
- What happens if I don't assign a category to a product?
- What happens if an order is not delivered?
- What Does Each Order Status Mean?
- How can I add images to a product's gallery?
- Is the translation of the product name and description done automatically or do I have to enter it manually?
- Is it mandatory to fill in all the fields requested for creating a product?
- What images should I put in a product's image gallery?
- Can I delete an order that the customer has canceled?
- How do I assign a category to a product?
- How do customization options appear for the customer?
- Can I offer multiple customization combinations within the same product?
- How do I add options within a customization question?
- Is there an intelligent assistant on the platform?
- Can I set specific details for a return?
- How do I add a customization question to a product?
- How does product customization work?
- Can I customize a product?
- How can I add a discount to a product?
- How do I add a price to the shipping of a product?
- Can I change the status of an order?
- How do I add the main image to a product?
- What information should I include in a product description?
- Can I edit the information of an existing product?
- How can I add a new product?
- Where can I view all the products in the store?