Frequently Asked Questions
Frequently Asked Questions about Amexzone Store
- Can I download the information from the General Summary panel?
- What do I do if the data on the Overall Summary panel does not update?
- What is the order delivery schedule for in the Overall Summary panel?
- What does the order status section in the Overall Summary panel mean?
- How can I see the number of customers in a given period?
- What does the sales chart mean?
- How can I view the sales summary?
- What information does the Overall summary panel display?
- How do I delete a customization question?
- Can I edit a customization after the product is created?
- What happens if the customer does not answer a required question?
- Why are there differences between orders and sales?
- What does it mean for an order to be accepted?
- What does it mean for an order to be pending?
- What image formats are allowed?
- What happens if I don't assign a category to a product?
- What happens if an order is not delivered?
- What Does Each Order Status Mean?
- How can I add images to a product's gallery?
- Is the translation of the product name and description done automatically or do I have to enter it manually?
- Is it mandatory to fill in all the fields requested for creating a product?
- What images should I put in a product's image gallery?
- Can I delete an order that the customer has canceled?
- How do I assign a category to a product?
- How do customization options appear for the customer?
- Can I offer multiple customization combinations within the same product?
- How do I add options within a customization question?
- Is there an intelligent assistant on the platform?
- Can I set specific details for a return?
- How do I add a customization question to a product?