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Frequently Asked Questions
Frequently Asked Questions about Amexzone Store
Can I edit a customization after the product is created?
April 17, 2026 15:54
What happens if the customer does not answer a required question?
April 16, 2026 22:11
Why are there differences between orders and sales?
April 16, 2026 22:08
What does it mean for an order to be accepted?
April 16, 2026 22:06
What does it mean for an order to be pending?
April 16, 2026 22:03
What image formats are allowed?
April 16, 2026 21:54
What happens if I don't assign a category to a product?
April 16, 2026 21:39
What happens if an order is not delivered?
April 16, 2026 21:33
What Does Each Order Status Mean?
April 16, 2026 21:14
How can I add images to a product's gallery?
April 13, 2026 20:34
Is the translation of the product name and description done automatically or do I have to enter it manually?
April 11, 2026 14:35
Is it mandatory to fill in all the fields requested for creating a product?
April 11, 2026 14:05
What images should I put in a product's image gallery?
April 11, 2026 12:16
Can I delete an order that the customer has canceled?
April 11, 2026 11:51
How do I assign a category to a product?
April 10, 2026 22:45
How do customization options appear for the customer?
April 10, 2026 22:33
Can I offer multiple customization combinations within the same product?
April 10, 2026 21:23
How do I add options within a customization question?
April 10, 2026 18:36
Is there an intelligent assistant on the platform?
April 10, 2026 17:15
Can I set specific details for a return?
April 10, 2026 16:42
How do I add a customization question to a product?
April 10, 2026 15:42
How does product customization work?
April 10, 2026 15:22
Can I customize a product?
April 10, 2026 14:33
How can I add a discount to a product?
April 09, 2026 20:59
How do I add a price to the shipping of a product?
April 09, 2026 20:53
Can I change the status of an order?
April 09, 2026 19:38
How do I add the main image to a product?
April 09, 2026 17:17
What information should I include in a product description?
April 09, 2026 16:36
Can I edit the information of an existing product?
April 09, 2026 16:27
How can I add a new product?
April 09, 2026 15:55
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