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Frequently Asked Questions

Frequently Asked Questions about Amexzone Store

  • Can I edit a customization after the product is created? April 17, 2026 15:54
  • What happens if the customer does not answer a required question? April 16, 2026 22:11
  • Why are there differences between orders and sales? April 16, 2026 22:08
  • What does it mean for an order to be accepted? April 16, 2026 22:06
  • What does it mean for an order to be pending? April 16, 2026 22:03
  • What image formats are allowed? April 16, 2026 21:54
  • What happens if I don't assign a category to a product? April 16, 2026 21:39
  • What happens if an order is not delivered? April 16, 2026 21:33
  • What Does Each Order Status Mean? April 16, 2026 21:14
  • How can I add images to a product's gallery? April 13, 2026 20:34
  • Is the translation of the product name and description done automatically or do I have to enter it manually? April 11, 2026 14:35
  • Is it mandatory to fill in all the fields requested for creating a product? April 11, 2026 14:05
  • What images should I put in a product's image gallery? April 11, 2026 12:16
  • Can I delete an order that the customer has canceled? April 11, 2026 11:51
  • How do I assign a category to a product? April 10, 2026 22:45
  • How do customization options appear for the customer? April 10, 2026 22:33
  • Can I offer multiple customization combinations within the same product? April 10, 2026 21:23
  • How do I add options within a customization question? April 10, 2026 18:36
  • Is there an intelligent assistant on the platform? April 10, 2026 17:15
  • Can I set specific details for a return? April 10, 2026 16:42
  • How do I add a customization question to a product? April 10, 2026 15:42
  • How does product customization work? April 10, 2026 15:22
  • Can I customize a product? April 10, 2026 14:33
  • How can I add a discount to a product? April 09, 2026 20:59
  • How do I add a price to the shipping of a product? April 09, 2026 20:53
  • Can I change the status of an order? April 09, 2026 19:38
  • How do I add the main image to a product? April 09, 2026 17:17
  • What information should I include in a product description? April 09, 2026 16:36
  • Can I edit the information of an existing product? April 09, 2026 16:27
  • How can I add a new product? April 09, 2026 15:55
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